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Diva Digest

Karen's weekly blog posts with sales and marketing strategies, links to member-only content, inspirational messages and the latest mortgage industry news. 

So, it’s been over a month since the first of the year. You’ve made some resolutions. You said that this year was going to be your best year ever. You vowed that you were going to maintain a positive attitude regardless of what happens. Then life happens and some things get you depressed.  You start posting your frustrations on social media. You want people to feel sorry for you.  Well girlfriend, negativity sucks—not just for you, but for everyone around you. So, I wanted to share a couple of tips to help you when the world seems to crash and…
So, this just happened to me—I started to reflect on some of the things that I regretted doing when I was in the mortgage business. But (and it’s a big but), I realize that each of these regrets was also a learning experience – meaning that once I recognized the problem, I changed my routines, lost weight, and made some major changes in my life. The key word here is “recognize”!  While I don’t want you to become a Negative Nancy, you might want to write down some of the things you have regretted in the past and then determine…
So much to do. So little time. What I know for sure is that most women go 80 miles per hour—managing their business.  Their family.  Their charities. Their meetings. But they don’t take the time to “pause” and reflect on their achievements and be grateful for what they have accomplished.  It can be overwhelming If you haven’t taken the time to pause and reflect on what you did last year.  Consider thinking about the top 3 things you accomplished (going through your calendar) and write them down.  Take about 5 minutes (each) and think about how they made a difference…
Jessica Petersen, our Mortgage Girlfriends Social Media Coach, and I recorded a short video with some mistakes that we have seen loan officers make when it comes to Facebook and LinkedIn.    What You Will Learn in this Interview: Why you need to list your lending areas Why your “About Me” page is the most critical page Tips on how to get people to respond to your posts How to add value when sending a private message.
Are you reactive—meaning that when something unexpected happens on a file in process, it surprises the hell out of you? Or, are you proactive—meaning that you manage your files to minimize surprises?  Three times a week, my assistant, processor and closing person held what we called “The Huddle”.  On Monday morning, we reviewed every file, including pre-approvals, and determined the status and what was needed to meet the closing date.  We assigned tasks.  I called agents to update them.  The processor’s list consisted of final conditions.  The closer followed up on closing documents, setting up dates and times and funding.…
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